{"id":117,"date":"2020-03-16T02:43:05","date_gmt":"2020-03-16T02:43:05","guid":{"rendered":"https:\/\/localgov.com.au\/?page_id=117"},"modified":"2020-03-17T03:07:05","modified_gmt":"2020-03-17T03:07:05","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/localgov.com.au\/case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"

\n\t\tPositioning, designing and communicating the Council of the future.\n\t<\/h2>\n\t

It’s safe to say we are obsessed with finding better ways to connect our clients with everyone they deal with. Government and Councils deal with a lot of people, everyday. So we have spent the last few years developing our platform that help them find new ways to engage and interact with their communities, businesses and stakeholders. Here are a few of those.<\/p>\n\t\t\t\t\"S3_Report\n

\n\t\tCase study no.1\n\t<\/h6>\n

\n\t\tBrimbank City Council\n\t<\/h2>\n\t

Like many local councils, most of Brimbank City Council\u2019s key services were hard for customers to find and use, or weren\u2019t available online at all. For most people, transacting with council meant having to call or visit their customer service center during working hours, or print and mail requests.<\/p>\n\t

Solution<\/h4>\n

LocalGov allowed local residents, businesses and visitors to access efficient and effective e-services to easily transact, communicate and engage with their Council. To allow unimpeded information exchange between customer and council, we connected these tools to Brimbank City Council\u2019s internal systems and payment gateway. Our reporting tool allows customers to quickly and efficiently inform council of any number of incidents.<\/p>\n\t

Delivery<\/h4>\n

\u2022\u00a0 \u00a0Drupal CMS with drag and drop editing<\/p>\n

\u2022\u00a0 \u00a0Online forms with workflow<\/p>\n

\u2022\u00a0 \u00a0Interactive Report It Tool<\/p>\n

\u2022\u00a0 \u00a0Seamless integration with Authority, Confirm, and MapInfo<\/p>\n\t\t\t\t\"Brimbank_1\"\n\t\t\t\t\"Brimbank_3\"\n\t\t\t\t\"Brimbank_4\"\n\t\t\t\t\"Maitland_1\"\n\t\t\t\t\"Maitland_6\"\n\t\t\t\t\"Maitland_3\"\n

\n\t\tCase study no.2\n\t<\/h6>\n

\n\t\tMaitland City Council\n\t<\/h2>\n\t

Like many local councils, most of Maitland City Council\u2019s key services were hard for customers to find and use, or weren\u2019t available online at all. For most people, transacting with council meant having to call or visit their customer service center during working hours, or print and mail requests.<\/p>\n\t

Solution<\/h4>\n

LocalGov\u00a0allowed local residents, businesses and visitors to access efficient and effective e-services to easily transact, communicate and engage with their Council. To allow unimpeded information exchange between customer and council, we connected these tools to Maitland City Council\u2019s internal systems and payment gateway. Our reporting tool allows customers to quickly and efficiently inform council of any number of incidents.<\/p>\n\t

Delivery<\/h4>\n

\u2022\u00a0 \u00a0Drupal CMS with drag and drop editing<\/p>\n

\u2022\u00a0 \u00a0Online forms with workflow and payment<\/p>\n

\u2022\u00a0 \u00a0Interactive Report It Tool<\/p>\n

\u2022\u00a0 \u00a0Seamless integration with Intramaps, and internal Accounts Receivable via automated feeds<\/p>\n

\n\t\tCase study no.3\n\t<\/h6>\n

\n\t\tArarat Rural City Council\n\t<\/h2>\n\t

Like many local councils, most of Ararat Rural City Council\u2019s key services were hard for customers to find and use, or weren\u2019t available online at all. For most people, transacting with council meant having to call or visit their customer service center during working hours, or print and mail requests.<\/p>\n\t

Solution<\/h4>\n

LocalGov allowed local residents, businesses and visitors to access efficient and effective e-services to easily transact, communicate and engage with their Council. To allow unimpeded information exchange between customer and council, we connected these tools to Ararat Rural City Council\u2019s internal systems and payment gateway. Our reporting tool allows customers to quickly and efficiently inform council of any number of incidents.<\/p>\n\t

Delivery<\/h4>\n

\u2022\u00a0 \u00a0Drupal CMS with drag and drop editing<\/p>\n

\u2022\u00a0 \u00a0Dynamic forms with workflow<\/p>\n

\u2022\u00a0 \u00a0Interactive Report It Tool<\/p>\n\t\t\t\t\"Ararat_1\"\n\t\t\t\t\"Ararat_3\"\n\t\t\t\t\"Ararat_4\"\n\t\t\t\t\"Karratha_1\"\n\t\t\t\t\"karratha-ipad\"\n\t\t\t\t\"Karratha_2\"\n

\n\t\tCase study no.4\n\t<\/h6>\n

\n\t\tCity of Karratha\n\t<\/h2>\n\t

Like many local councils, most of City of Karratha\u2019s key services were hard for customers to find and use, or weren\u2019t available online at all. For most people, transacting with council meant having to call or visit their customer service center during working hours, or print and mail requests.<\/p>\n\t

Solution<\/h4>\n

LocalGov allowed local residents, businesses and visitors to access efficient and effective e-services to easily transact, communicate and engage with their Council. To allow unimpeded information exchange between customer and council, we connected these tools to City of Karratha\u2019s internal systems and payment gateway. Our reporting tool allows customers to quickly and efficiently inform council of any number of incidents.<\/p>\n\t

Delivery<\/h4>\n

\u2022\u00a0 \u00a0Drupal CMS with drag and drop editing<\/p>\n

\u2022\u00a0 \u00a0Dynamic forms with workflow<\/p>\n

\u2022\u00a0 \u00a0Interactive Report It Tool<\/p>\n

\n\t\tCase study no.5\n\t<\/h6>\n

\n\t\tShoalhaven Tourism\n\t<\/h2>\n\t

Like many local government websites, most of Shoalhaven Tourism\u2019s key services were hard for customers to find and use, or weren\u2019t available online at all. For most people, transacting with council meant having to call or visit their customer service center during working hours, or print and mail requests.<\/p>\n\t

Solution<\/h4>\n

LocalGov allowed local residents, businesses and visitors to access efficient and effective e-services to easily transact, communicate and engage with their Council. To allow unimpeded information exchange between customer and council, we connected these tools to Shoalhaven Tourism’s internal systems and payment gateway. Our reporting tool allows customers to quickly and efficiently inform council of any number of incidents.<\/p>\n\t

Delivery<\/h4>\n

\u2022\u00a0 \u00a0Drupal CMS with drag and drop editing<\/p>\n

\u2022\u00a0 \u00a0Dynamic forms with workflow<\/p>\n

\u2022\u00a0 \u00a0Interactive Report It Tool<\/p>\n\t\t\t\t\"Shoalhaven_1\"\n\t\t\t\t\"Shoalhaven_4\"\n\t\t\t\t\"Shoalhaven_2\"\n\t\t\t\t\"S3_Online\n

\n\t\tSee how LocalGov powers other Australian council websites\n\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\tRequest a demo\n\t\t\t\t\t<\/a>\n\t\t\t\n\t\t\t\t\t\t\tGet a quote\n\t\t\t\t\t<\/a>\n","protected":false},"excerpt":{"rendered":"

Positioning, designing and communicating the Council of the future. It’s safe to say we are obsessed with finding better ways to connect our clients with everyone they deal with. Government and Councils deal with a lot of people, everyday. So we have spent the last few years developing our platform that help them find new…<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/localgov.com.au\/wp-json\/wp\/v2\/pages\/117"}],"collection":[{"href":"https:\/\/localgov.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/localgov.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/localgov.com.au\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/localgov.com.au\/wp-json\/wp\/v2\/comments?post=117"}],"version-history":[{"count":0,"href":"https:\/\/localgov.com.au\/wp-json\/wp\/v2\/pages\/117\/revisions"}],"wp:attachment":[{"href":"https:\/\/localgov.com.au\/wp-json\/wp\/v2\/media?parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}